Refund Policy

Thank you for shopping at Glow Revos!
We aim to ensure that every customer is completely satisfied with their purchase. Please read our Refund Policy carefully to understand your rights and how we handle returns and refunds for purchases made through glowrevos.com.

1. Returns

We accept returns on most items within 30 days of delivery.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

The following types of goods are non-returnable:

  • Perishable items

  • Personal care products

  • Gift cards or downloadable software

  • Items marked as Final Sale

If your item meets the return criteria, please contact us through the Contact Us page on our website to initiate the return process.

2. Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed, and the credit will automatically be applied to your original method of payment within a few business days.

Please note:

  • Shipping costs are non-refundable.

  • If your refund is approved, the cost of return shipping may be deducted depending on the reason for return.

3. Late or Missing Refunds

If you haven’t received your refund after approval:

  • Check your bank account again.

  • Contact your credit card company — refunds may take time to officially post.

  • Contact your bank — processing delays are common.

If you’ve completed all steps and still haven't received your refund, please reach out through the Contact Us page on our website.

4. Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us through our website to arrange the process.

5. Order Cancellations

Orders can only be canceled before they are shipped.
Once your order has been processed or dispatched, it can no longer be canceled.
You may still return the product after receiving it by following the return policy above.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately with your order details and a description of the issue.
We will resolve the problem as quickly as possible by sending a replacement or issuing a refund.

7. Contact Us

If you have any questions about this Refund Policy or need help with a return or exchange, please contact us through the Contact Us page on our website:
👉 glowrevos.com